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Process Analytics · Intermediate

Process Analytics Signals

Hybrid · 5 weeks · 16 live hours

Instrument business processes with meaningful KPIs: backlog age, rework rate, and supplier response SLAs. Exercises pull from manufacturing and e-commerce datasets with anonymized Korean market shapes so charts feel familiar to local hiring managers.

Tuition (informational)

₩540,000

No checkout here—request details via Contact. See Money-Back Policy.

Monitoring dashboard with latency sparklines and event counters
Portrait for lead mentor Ara Lee

Ara Lee

Data coach for operations teams; emphasizes bilingual chart annotations for exec decks.

What you build and discuss

  • Event naming conventions that survive analytics refactors
  • SQL/BI lab for funnel integrity checks
  • Sampling pitfalls when volumes spike during promotions
  • Cohort views for hybrid vs fully remote teams
  • Alert thresholds with seasonal adjustments
  • Storytelling walkthroughs for leadership readouts
  • Ethical use checklist for employee monitoring boundaries

Outcomes we assess

  1. 01 Publish a five-metric dashboard narrative with data lineage notes
  2. 02 Catch a broken funnel assumption before it hits production
  3. 03 Pair qualitative ops notes with quantitative signals

Participant notes

“Process Analytics Signals finally connected our Slack escalations to SLA charts leadership actually reads.”
— Mina , Ops coordinator · Regional e-commerce
“Short review: metrics naming module should be a standalone micro-course.”
— Theo · survey

Logistics & candor

Includes a limitation-focused FAQ item per program requirements.

Labs use Metabase OSS; you may mirror exercises in tools you already own.