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Process Analytics · Intermediate

Observability for Integration Teams

Live online · 4 weeks · 13 live hours

Instrument brittle integrations: file drops, FTP bridges, and aging SOAP endpoints. You'll define SLOs that reflect business hours in Korea and practice incident narratives that operations teams trust.

Tuition (informational)

₩560,000

No checkout here—request details via Contact. See Money-Back Policy.

Structured log viewer with trace identifiers highlighted
Portrait for lead mentor Owen Shin

Owen Shin

Observability consultant for legacy stacks; focuses on integration SLO labs.

What you build and discuss

  • Trace propagation through batch and sync paths
  • SLO math with seasonal traffic for retail peaks
  • Error budget policies that include vendor dependencies
  • Runbook quality checklist used by mentors
  • Dashboard anti-patterns: metric walls vs actionable tiles
  • Post-incident review template with blameless tone

Outcomes we assess

  1. 01 Ship a tracing diagram for a hybrid integration path
  2. 02 Propose an SLO set with explicit exclusion notes
  3. 03 Facilitate a 30-minute incident recap using the cohort template

Participant notes

“Observability for Integration Teams reframed our 'metric wall' as a risk. Still tuning SLOs, but the narrative structure helps.”
— Yohan

Logistics & candor

Includes a limitation-focused FAQ item per program requirements.

Examples use OpenTelemetry concepts; vendor-specific agents are your responsibility.